Standard Return Policy
We want you to be completely satisfied with your purchase. If for any reason you are not happy with an unused product, you can return it within 30 days of receiving your order for a full refund.
How to Return
- Initiate a Return: Contact our customer service team to start your return process.
- Pack Your Items: Ensure the product is unused and in its original packaging.
- Ship It Back: Please ship it to: GG’s Saint Louis – 4066 Juniata Street St. Louis, MO 63116
Refunds will be processed to the original payment method within 5-7 business days after we receive your returned item.
Custom Products
Custom products are made uniquely for you, which means they cannot be returned.
Satisfaction Guarantee
If you are not satisfied with your custom product, please contact our support team. We are committed to finding a solution that meets your needs, whether it’s a replacement, alteration, or another suitable resolution.
Exceptions and Special Conditions
- Timeframe: All returns must be initiated within 30 days of the delivery date.
- Condition: Products must be unused and in their original packaging to qualify for a return.
For any questions or assistance, please reach out to us. We are always ready to help!